Rants and Podcast

Unique Insights from Business and Industry Leaders. We provide unique content that covers the most relevant industry topics.

JSSI’s Neil Book is Running an Innovative Technology Company that Benefits Aircraft Operators

The OEM and third-party maintenance worlds are incredibly competitive. How can a company provide value that cuts through the competition? What are some of the additional commodities that can benefit the whole market? How does leveraging of data raise industry standards? On this episode Neil Book, President and CEO of Jet Support Services, Inc shares valuable insights on these topics.

I try to bring a sense of urgency and the need to innovate. -Neil Book

Takeaways + Tactics

  • A younger fleet means aircraft can be in engine programs a lot longer.
  • As new aircraft sales have stalled, the OEMs are focusing heavily on the aftermarket.
  • As you build new businesses and revenue streams, it is important that they continue to feed the core business.

At the start of the show, we talked about the work JSSI does, and the changes they’ve made to the age of the aircraft in their engine program. We also discussed why manufacturers and OEMs are focusing more on the after-market. He shares the value-add commodities they have integrated into their customer service.

We also discussed:  

  • Strategic partnerships and communication
  • How Neil’s tech experience translated to how he does his work at JSSI
  • The importance of new revenue streams the feed into the core business

Leveraging buying power with the maintenance community will translate into very competitive rates. This removes the risk of aircraft maintenance and can reduce the overall maintenance cost. Combine technology, innovation and partnerships with the best MROs in the industry, and the ultimate beneficiaries of this are the aircraft operators.

Guest Bio:

Neil Book, President and CEO of Jet Support Services, Inc. (JSSI). Find him on LinkedIn https://www.linkedin.com/in/neilbook/.